- Policies & Procedures
Policies & Procedures
During open hours the online website is temporarily disabled to avoid customers simultaneously purchasing an item in-store and online. The website is enabled shortly after open hours have are over.
GVSU Faculty & Staff can find info about university property disposal here.
Terms and Conditions of Sales
All items are offered for sale on an "as-is" basis with no warranty of guarantee. All Sales are final, and there are no returns.
Buyers are responsible for picking up all items they have purchased, either in-store or via the online website, directly at the GVSU Surplus Store location on 140 Front Ave SW, Grand Rapids, MI 49504. It is the responsibility of the buyer to arrange pick up dates and times as the Surplus Store does not ship out items. Customers have two weeks from point of sale date to pick up purchased items. Please contact the Surplus Store to schedule a pick up date and time.
Assistance loading items is a courtesy provided by the GVSU Surplus Store staff. The Surplus Store staff is not accountable for damage occurring to vehicles while moving or loading items. Please note no gratuities will be accepted.
Due to liability, personal injury and property damage the staff of the GVSU Surplus Store is not able to provide the following services for customers:
- Move or rearrange existing items in a customers vehicle
- Remove seats from vehicles
- Attempt to put items in a vehicle that clearly will not fit
- Tie down items to trailers, vehicle roofs or trunks
Contact the GVSU Surplus Store for information on local shipping vendors that pickup, package, and ship items to a desired location, for a fee, which is decided and collected separately by the shipping vendor. Be aware that the GVSU Surplus Store does not have any pricing information. Call or email at 616-331-9072 or email@example.com for more information.